Frequently Asked Questions
Frequently Asked Questions
What kind of customer support do you provide?
We offer comprehensive support including quick response to inquiries, assistance for clients visiting China, and organization of market and factory tours.
How can I contact Atlas for support?
You can reach us by phone or email for any support or inquiries. Our contact details are provided on our website's contact page.
What services does Atlas provide?
Atlas offers comprehensive services including product manufacturing, procurement, logistics, quality control, and customer support to facilitate your business operations in China.
Where is Atlas located?
Our main office is located at Room 913, Block A, No. 188 Shangcheng Avenue, Futaion Street, Yiwu City, Jinhua, Zhejiang, China.
How do I place an order with Atlas?
You can place an order by contacting us via phone or email. Our team will assist you with product selection, customization, and order placement.
What payment methods are accepted?
We accept various payment methods including bank transfers, online payments via credit card, and installment payments through the "Share" service.
What are the delivery times?
The standard delivery time for most goods is 2-4 weeks. The exact time depends on the selected carrier and can be tracked on the carrier's website.